Privacy Policy

Agentic Deploy LLC is a Wyoming limited liability company. We provide a platform for businesses to deploy and manage AI agents that operate inside their business and interact with users through configured channels (such as web chat, email, Telegram, and Slack). Our Operator Mode gives businesses tools to run and grow, including customer records, email, text messaging, phone numbers and AI voice assistants, pages, forms, booking, checkout, ads management, tracking of visits and leads, and connections to the other tools a business uses.

Principal office: 1621 Central Ave, Cheyenne, WY 82001
Mailing address: 11816 Inwood Rd PMB #71256, Dallas, TX 75244
Privacy contact: hello@agenticdeploy.ai

The Service handles two distinct flows of information, and our role is different for each.

Flow A: Information about you, our customer. This includes your account information, billing details, the way you configure your agents, and your direct interactions with us (support, feedback, sales conversations). It also covers people who visit our own website, apply, sign up, or get our emails. For Flow A, we are the data controller and this Privacy Policy governs.

Flow B: Information that flows through your deployed agents. When your agent talks to your end-users (your customers, employees, leads, prospects), the prompts, replies, uploaded files, and channel messages are your data, not ours. The same is true of the information a business keeps or collects in Operator Mode, such as its contacts and customer lists, leads and form answers, bookings, orders and buyers, payments it records, email lists and replies, text messages, phone calls with their recordings and transcripts, webinar attendance, visits to its pages and websites and the ads that brought those visitors, and its ad results. For Flow B, you are the data controller and we act as a data processor on your behalf (under California law, you are the “business” and we are your “service provider”). Your relationship with your end-users is governed by your own privacy policy, not this one. You are responsible for telling your end-users that an AI agent is involved and for collecting the consents your jurisdiction requires.

If you are a customer of a business that uses Agentic Deploy, see Section 11 for how to reach that business and how to stop its texts and emails. If you use someone else's account as a teammate, see Section 12.

• Account information. Name, email, company, role, and similar details you submit when applying or signing up. If you join someone else's account as a teammate, the role and access the account owner gives you.
• Billing information. Payment method, billing address, and transaction records. Card details are processed and stored by our payment processors (Stripe, or Whop for some of our programs); we do not store full card numbers.
• How you found us. When you visit our website, apply, sign up, or subscribe to our emails, we may record the page or ad that brought you (such as UTM tags, the referring page, and ad click IDs) and which of our pages you view. See Section 8.
• Agent configuration. Personas, instructions, skills, tools, knowledge files, and channel credentials you configure for your agents.
• Business details for phone and text registration. When a business registers to send texts, the details carriers require, such as its legal name, business type, tax ID, address, website, contact person, sample messages, and how people agree to get its texts. For a sole proprietor, this includes a mobile number that receives a verification text during registration.
• Customer content processed by deployed agents. Messages, files, and other content that flow through your deployed agents (Flow B above).
• Information businesses keep in Operator Mode (Flow B). Contacts and their details (such as names, email addresses, phone numbers, notes, and tags); form, application, and booking answers; orders and purchase history from the payment providers a business connects, and payments it records by hand (such as the amount, the date, and how it was paid); steps such as applying, booking a call, and showing up; lead scores; emails and email replies (replies to a business's emails come to an address we manage, are saved in its account, and are copied to its own inbox); and webinar attendance and watch time from the webinar platforms a business connects.
• Calls and texts (Flow B). Phone numbers, the time and length of calls, the content of texts, call recordings and transcripts, call summaries, details a caller gives (such as a name or email address), and records of consent, delivery, and opt-outs. Also transcripts of sales calls that a business brings in from a service it connects, such as Zoom, Fathom, or Fireflies.
• Visits to business pages (Flow B). On pages we host for a business, and on a business's own website if it adds our tracking tag: which pages are viewed and the page or ad that sent the visitor (such as UTM tags and ad click IDs). We also keep a random visitor ID in the browser's local storage until it is cleared, and in a cookie on that website that expires a year after the last visit. On pages we host, we keep it only when the business's tracking settings allow it, and only after the visitor agrees when the business asks first. When the visitor signs up, we can connect the visits and ad clicks from that browser to that sign-up.
• Activity in an account. Records of changes made in an account and who made them, and the conversations teammates have with a business's agent.
• Connected accounts. When you connect another service (for example Meta, Google Calendar, Zoom, Stripe, Whop, Commas, or GoHighLevel), the keys or access tokens needed to use it, and the data we read from it to provide the features you use.
• Support interactions. Messages, transcripts, and feedback you send to us.
• Usage and telemetry. Your IP address, browser and device details, logs, error reports, feature usage, performance metrics, and similar diagnostic data.
• Cookies and similar technologies. Used for authentication, session management, and remembering your settings. On our own website we may also use them to measure and improve our advertising (see Section 8). Pages we host for a business can also set advertising cookies for that business (Meta's own, or cookies in Meta's format) when the business turns on ad measurement (see Section 7). They also use the browser's local storage, a cookie holding the random visitor ID described above, and a short-lived cookie after a purchase, to remember things like a visitor's choices, which version of a page they saw, and a one-click offer after checkout.

• To operate, secure, and provide the Service.
• To run the features a business turns on, such as sending its emails and texts, answering and placing its calls, booking its appointments, recording its sales, and reporting its results.
• To register a business with phone carriers so it can send texts, and to meet carrier and provider requirements.
• To keep the Service safe and lawful, for example by reviewing messages, calls, or pages when we investigate a complaint or a possible breach of our terms, or when a carrier or provider asks.
• To process payments, prevent fraud, and enforce our terms.
• To respond to support requests and communicate with you.
• To send you news and offers about Agentic Deploy, such as our newsletter. You can unsubscribe at any time with the link in any of those emails.
• To measure and improve our own advertising, as described in Section 8 (you can opt out as described in Section 9).
• To improve the Service through aggregated analytics, debugging, and explicit feedback (see Section 5 for what this does and does not include).
• To comply with legal obligations and respond to lawful requests.

We do not use customer prompts, agent conversations, uploaded files, or your end-users' messages to train AI models. Content that flows through your deployed agents (Flow B) is processed to provide the Service to you and to check and improve its quality as described below. This includes call recordings, transcripts, text messages, emails, and customer records in Operator Mode.

We send requests to third-party AI model providers (such as OpenAI and Anthropic), directly or through OpenRouter, and each provider handles them under its own terms. When Operator Mode runs one of its built-in analyses on our own AI account (for example, a review of a sales call), we ask OpenRouter to use only providers that keep no copy of the request and do not collect prompts. Its other writing tools on our account, such as suggested email replies, use OpenRouter's standard routing. The list of providers may change as we add or remove integrations. Calls and texts are handled by our voice and telephone providers (see Section 6) under their own terms.

We do not use information we receive through Google's APIs (for example, from Gmail, Google Calendar, or Google Drive) to develop, improve, or train generalized AI or machine-learning models.

If you connect your own account with an AI provider (for example, your own API key or a ChatGPT subscription), the requests you make with it are sent to that provider under your account, and that provider's terms with you govern how it handles them.

We do use the following to improve the Service, and we consider this a different category from model training:

• Aggregated, de-identified usage analytics (for example, which features are used, error rates, latency).
• Support interactions and explicit feedback you send to us.
• Reviews of real conversations with agents, by our team and by AI models, to check and improve our agents' quality. A review can quote parts of a conversation in our internal reports, and we may rerun a sample request in our own test account.
• Diagnostic logs we use to investigate bugs and incidents, retained only as long as needed.

You may request deletion of your data as described in Section 15.

We share information with service providers who help us operate the Service. These include, among others:

• Cloud hosting and infrastructure providers
• Large language model providers
• Payment processors
• Email and notification providers
• Error monitoring and site performance providers
• Web search and web data providers that our agents use
• Scheduling, CRM, and marketing tools we use for our own sales and events
• Messaging integrations (e.g., Telegram, Slack, WhatsApp) when you choose to connect them
• Advertising platforms (Meta), if we use them for our own advertising (see Section 8)

Our main service providers today are:

• Supabase: database and file storage. Our main database is in the United States.
• Vercel: hosting for our website and app, site performance measurement in the app, and bot checks on business forms.
• Hetzner: servers that run AI agents.
• OpenRouter: access to AI models from several companies (for example Anthropic, OpenAI, and Moonshot AI) that power agents, assistants, and writing tools. OpenRouter sends each request to a company that hosts the chosen model, which may not be the company that made it.
• OpenAI: AI models we use directly, for example to transcribe voice notes, search an agent's memory, make images, and read replies aloud.
• Google: Gemini AI models, for example to make images and to read videos.
• Brave and Apify: web search, and gathering public web pages, posts, and video transcripts, when an agent looks something up.
• Vapi: AI voice assistants, calls, and AI replies to texts. Vapi works with OpenAI, Deepgram, and ElevenLabs for the assistant's AI model, speech recognition, and voices, and with Daily for test calls from your browser.
• Twilio: phone numbers, calling, text messaging, and carrier registration.
• Resend: sending and receiving email.
• Composio: connections to apps you link, such as Gmail, Google Calendar, and Zoom.
• Stripe: billing for your Agentic Deploy subscription and for usage.
• Whop: payments for some of our programs.
• Sentry: error monitoring.
• Slack: our team's internal alerts and quality reports, for example about a new application. A quality report can quote parts of a conversation.
• Telegram: messages with our own onboarding assistant, for programs that use one.

Phone carriers, and the registries they use, also receive the information needed to deliver texts and calls and to register a business to send texts.

Services a business connects. When a business connects a service with its own account, such as a payment provider (for example Stripe, Whop, Commas, PayPal, or Shopify), Meta, Google Calendar, Zoom, Fathom, Fireflies, a webinar platform (for example WebinarJam), a CRM (for example GoHighLevel), SimpleTexting, Skool, Higgsfield, Slack, Telegram, or its own AI provider account, or sends information to a webhook address or through an API token it sets up, we exchange data with that service on the business's behalf and at its direction. That service's own terms and privacy policy apply to it, and we are not responsible for its practices.

People a business chooses. A business can share some things, such as a report for its client or a document, through a private link. Anyone who has the link can see what it shows.

We do not sell personal information for money. On our own website, and on our own application, sign-up, and checkout pages, we may share information about visitors with Meta to measure and improve our advertising (see Section 8). Some US state privacy laws treat that as a “sale” or “sharing” of personal information, or as “targeted advertising,” and you can opt out as described in Section 9. We never use information that a business keeps or collects in the Service about its own customers (Flow B) for our own advertising. We may disclose information when required by law, to protect rights and safety, or in connection with a business transfer (such as a merger or acquisition), in which case we will require any successor to honor this Policy.

When a business uses the Service to send its own customers' information to a service it chooses, such as Meta for ad measurement (see Section 7), that is the business's decision under its own privacy policy, and the business is responsible for any notice, opt-out, or consent the law requires.

When you choose to connect a Meta (Facebook and Instagram) advertising account, you authorize your deployed agent to manage advertising on your behalf through the Meta Marketing API. We access this data only after you connect your account, either by completing Facebook Login and granting the permissions or, if you ask us to manage your ads, by approving our partner access to your ad account, and only for the account(s) you select. You can review and revoke this access at any time (see below).

Depending on the permissions you grant, we access and process:

• Ad account data. Your ad accounts, campaigns, ad sets, ads, creatives, budgets, and delivery status.
• Performance and spend insights. Metrics such as reach, impressions, results, and amount spent, used to report on and optimize your campaigns.
• Business and Page assets. Your Business Manager, the list of Pages you manage, and Page engagement data, used to attach ads to the correct Page and business assets.
• Access token. The access token issued during authorization, stored encrypted by our advertising-connector service and used only to provide the Meta features you use, including calls you or your agent start and our scheduled reads of your campaign results and Pages.

We use this data only to provide the advertising features you ask for: letting your agent read, report on, create, and adjust campaigns at your direction. We act as a processor on your behalf for this data. We do not sell it, use it to train AI models (see Section 5), use it for our own advertising, or share it with third parties except the infrastructure and service providers that operate the connection for us (our advertising-connector service and cloud hosting), the AI model providers that run your agent (see Sections 5 and 6), and Meta itself when we call its API on your behalf. This use is also subject to Meta's Platform Terms and Developer Policies.

Pixel and conversion tracking for a business. If a business connects its Meta Pixel or the Meta Conversions API, we can send Meta events for that business, such as a page view, a sign-up, a webinar registration, or a purchase, from pages we host and from services the business connects (such as its checkout or webinar platform). With those events we send contact details (such as an email address or phone number) only in hashed form, together with the person's IP address, browser details, and Meta's browser identifiers (or identifiers in Meta's format that the page sets) when we have them, as Meta requires for matching. The business decides whether to turn this on and is responsible for telling people and getting any consent the law requires. Some pages also ask visitors for permission before measuring ads.

Disconnecting and deleting. You can disconnect Meta at any time from the Apps page in your dashboard (Apps & connections in Operator Mode), which stops us from using your ad account connection. A Conversions API connection is disconnected separately. To revoke our access at Meta itself, remove our app in your Facebook Business Integrations settings, or remove our partner access in your Meta Business settings. On request, we will delete the Meta data and tokens we hold for your account within 30 days, subject to any legal retention obligations.

This section is about our own website at agenticdeploy.ai and our own application, sign-up, and checkout pages, where we decide how information is used (Flow A). Pages we host for a business follow that business's choices instead (see Section 7).

Running. The advertising measurement described below is on. It works as described here, and the choices below apply.

• Cookies we need. We use cookies and similar technologies, such as your browser's local storage, to keep you signed in, keep the Service secure, and remember your settings.
• Our own tracking and Meta's Pixel. We use the same ad tracking our Operator Mode gives businesses. Unless you opt out (and except for the visitors described below), our own scripts set first-party cookies and browser storage on our website: a random visitor ID (kept in your browser until you clear it or opt out; its cookie copy expires a year after your last visit), browser and click identifiers in Meta's format (up to 90 days), the ad or link that brought you, such as UTM tags and ad click IDs (up to 30 days), and your choice. We also load Meta's Pixel script on our website for the same visitors. It sets Meta's own cookies in your browser (up to 90 days) and reports the pages you view to Meta; our server reports the same views with the same event ID, so Meta counts each one once. If you apply, we connect those visits and ad clicks to your application in our own records.
• What Meta receives. From our servers, through the Meta Conversions API, we will send Meta the pages you view on our website and these events: applying (a Lead), creating an account, starting a trial, and your first payment. With them we send, when we have them, your email address in hashed form, your IP address and browser details, and those identifiers, and for your first payment, its amount and currency. We send the account, trial, and payment events only for people whose browser allowed tracking when they applied. We will use this to measure how our ads perform, to show our ads to people who visited our website and to others who may be interested, and to improve our advertising. Meta also uses this information under its own terms and privacy policy. The records our servers keep of these events, and of the choice tied to your email address, are deleted after 90 days.
• Europe, the United Kingdom, and Switzerland. If you visit from the European Union, the European Economic Area, the United Kingdom, or Switzerland, or if we cannot tell where you are, we do not use this advertising tracking at all: nothing is stored or read for advertising, and nothing about your visit is sent to Meta. Visitors from other places may be tracked unless they opt out. To tell where you are, we check which country your connection comes from and your browser's time zone, and we do not store them.
• Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as an opt-out: no advertising tracking runs in that browser.
• Opting out. A “Your privacy choices” link at the bottom of every page of our website lets you opt out at any time. When you opt out, we remove the advertising cookies and stored identifiers from your browser, and if you applied while tracking was allowed, we tell our server so that later events about you, such as starting a trial, are not sent.
• We do not put our own advertising tracking on pages we host for businesses, and we never use information that a business keeps or collects in the Service about its own customers (Flow B) for our own advertising.

You can also block or delete cookies in your browser settings, although some parts of the Service may not work without them. Your choices about our advertising are also described in Section 9.

Some US state privacy laws, including California's, give you the right to opt out of the “sale” or “sharing” of your personal information and of “targeted advertising.” We do not sell or share personal information that way today, and we do not sell personal information for money. When the advertising measurement described in Section 8 is on, those laws may treat it as “sharing” or “targeted advertising.” You can opt out in any of these ways:

• Use the “Your privacy choices” link at the bottom of any page of our website and choose to opt out.
• Turn on Global Privacy Control in your browser or with a browser extension. We treat it as an opt-out for that browser.
• Email us at hello@agenticdeploy.ai with the subject “Do Not Sell or Share” and the email address you use with us. From then on, we will stop sending Meta the account, trial, and payment events tied to that email address from any application you made before then. If you apply again later, the new application follows the choice in the browser you apply from, so to stop the tracking of your visits and of a new application, also use the “Your privacy choices” link or Global Privacy Control in that browser.
• Block or delete cookies in your browser settings or with a browser extension, and use the ad settings in your Meta account.

Opting out does not stop you from seeing ads. We will not treat you differently for opting out. If you are a customer of a business that uses Agentic Deploy, that business decides whether it shares your information with an ad platform, so contact the business as described in Section 11.

Operator Mode lets a business get phone numbers, send and receive texts, and use AI voice assistants that answer and place calls. When it does:

• Calls and texts go through our telephone and voice providers and the phone carriers that deliver them. If a business connects its own texting service (such as SimpleTexting), its texts can go through that service instead.
• Voice assistants use speech recognition, an AI model, and voice generation to understand callers and respond to them. An assistant can also answer texts sent to the business's number.
• Calls handled by voice assistants are transcribed, and they are recorded unless the business turns recording off. Recordings, transcripts, and call summaries are stored in the business's account, except a very long recording, which only our voice provider keeps. Our voice provider also keeps its own records of calls, including recordings and transcripts, and of the text conversations its assistants answer.
• The business controls whether calls are recorded and whether callers hear a recording notice, and it is responsible for any notice and consent the law requires.
• A reply of STOP to a business's text is recorded as an opt-out, and texts the business sends through the Service stop going to that number.
• We keep records of messages, calls, and opt-outs, and each contact's current consent for texts and calls with where and when it was given, to run the Service, to show that the rules were followed, and to answer carrier and legal requests.

We do not sell, rent, or share phone numbers, mobile opt-in information, or text-message consent records with third parties or affiliates for their own marketing or promotional purposes.

Texts from Agentic Deploy. If you give us your mobile number and agree to get texts from us, your consent is not a condition of any purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.

Businesses use Agentic Deploy to talk with their own customers. If a business contacted you, or you contacted a business, through our platform (for example by email, text, phone call, a form, a booking page, or a checkout page), that business decides how your information is used, and its own privacy policy applies. We handle your information on that business's behalf. A business can also use our tools to track visits to its pages and websites and to share information with ad platforms such as Meta; some pages we host ask for your permission before measuring ads.

• To stop texts from a business, reply STOP to any of its texts.
• To stop marketing emails from a business, use the unsubscribe link in any of them.
• To see, correct, or delete your information, contact the business directly.

You can also email us at hello@agenticdeploy.ai with the name of the business and how it contacted you. Where we can identify the business, we will pass your request on to it and help it respond.

A business owner can invite you to their account as a teammate. The owner decides what you can see and do, and can change or remove your access at any time.

• The owner can see your name, email address, and role. In Operator Mode, a business's Activity record lists settings changes and approval decisions with who made them, and teammates allowed to change business settings can see it too.
• In Operator Mode, if the owner lets you chat with a business's agent, the owner can read those conversations. If something you ask the agent to do needs approval, the owner and teammates with the Admin role can see the request and who asked.
• What you add to the owner's businesses, such as customer records and messages, is that business's information (Flow B).

We retain account, billing, and configuration data while your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Content processed by your agents is kept until you delete it or the business or account it belongs to is deleted. You can delete web chat conversations with your agents in the Service; this does not remove what an agent saved to its memory or the copy of the conversation the agent keeps on its server. Conversations from chat apps such as Slack or Telegram, and phone calls, call recordings, and texts, cannot be deleted there (a sales call you brought in from Zoom, Fathom, or Fireflies can be); contact us to delete them. On request, we will delete your data within 30 days, subject to legal obligations to retain certain records.

In Operator Mode, an owner can download a copy of a business's data. When an owner closes a business (any business except their first), we keep it for at least 30 days so it can be reopened. After that, we delete it and release its phone numbers, sending domains, website domains, and pages, which can take longer when a provider has to release something first. Copies can remain in our backups until those backups expire, and with our service providers under their own retention rules (for example, our voice provider keeps its own records of calls, including recordings and transcripts, and of the text conversations its assistants answer).

We use security practices including encryption of traffic between your browser and our app and between our app and our service providers, access controls, and operational monitoring. No system is perfectly secure. If a breach affects your information, we will notify you as required by law.

EU and UK residents (GDPR). You have the right to access, correct, delete, port, restrict, and object to our processing of your personal data, and to withdraw consent at any time. You may also lodge a complaint with your local supervisory authority. We rely on the following legal bases as applicable: performance of a contract with you, legitimate interests (operating and improving the Service), consent (where required), and legal obligation.

California residents (CCPA/CPRA). You have the right to know what personal information we collect, to request deletion or correction, to opt out of the sale or sharing of personal information (see Section 9), to limit the use of sensitive personal information, and not to be discriminated against for exercising your rights.

Residents of other US states. Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal information, and to opt out of targeted advertising, sales, and certain kinds of profiling (see Section 9). If we turn down your request, you can appeal by emailing us with the subject “Appeal.”

If your request is about information a business controls (Flow B), we may refer you to that business, as described in Section 11.

To exercise any of these rights, contact us at hello@agenticdeploy.ai. We will verify your request and respond within the time frames required by applicable law. You can also have an authorized agent make a request for you; we may ask for proof that the agent may act for you.

We are based in the United States, and our main database is in the United States. Some of the servers that run AI agents may be in Germany. The service that connects Meta ad accounts keeps its data in Ireland, in the European Union. Our service providers may also process data in other countries. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States and in those other countries. Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms.

The Service is for people 18 and older. It is not directed to children under 13 (or 16 in the EU/UK), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this Policy from time to time. If we make material changes, we will post the updated Policy and update the “Last updated” date above and, where appropriate, notify you by email or in-product notice.

Questions about this Policy or our privacy practices? Contact us at hello@agenticdeploy.ai or by mail at:

Agentic Deploy LLC
11816 Inwood Rd PMB #71256
Dallas, TX 75244